agnoStack's Zendesk Commerce Support plugin works to connect your eCommerce store with a dynamic integration between Zendesk Support ticket data and your commerce data.
From inside your Zendesk Support suite, agents can directly view real-time order, shipping, and payment transaction status. Support agents can even pin order details to a support ticket to avoid searching for the same information multiple times as well as directly process refunds and complete direct order capture and rapid re-order.