Depending on your selected Providers and agnoStack subscription plan, you may be presented with an additional configuration step to restrict access to certain features within agnoStack for any individual users within your Zendesk account.
By default, all agents will still have access to any features enabled for your selected Subscription Tier unless any permission restrictions are explicitly applied.
You can restrict access to all agents to a set of features by simply toggling a permission to disabled. You can also restrict only specific agent's permissions by toggling a permission off and then selecting the restricted agents from the dropdown.
NOTE: there are no actions required on this screen, if you do not want to explicity limit access to certain agnoStack features.
Permission Management Sets
Depending on the available features for your selected Subscription, the following features can be configured in this section.
Continue through configuration by clicking Review and ensure you click Activate on the final page to save and apply your changes across your account.