The Zendesk Support for Shopify connector by agnoStack provides the industry's best unified commerce support experience. From the smallest to the largest retailers, agnoStack helps your business grow rapidly, providing tailored functionality for eCommerce customer service.
Display accurate customer information from your Shopify (or Shopify Plus) stores including order history, shipping status, billing and transaction information, and more - directly alongside Zendesk Support tickets in the right sidebar. Give your support agents immediate access to the customer information they need in order to provide the most efficient and customer focused support experience possible. Your agents can even pin order details to a support ticket to avoid searching for the same information multiple times as well as directly process refunds and complete rapid re-order and direct order capture via CartCollabSM.
Our Shopify Premium for Zendesk app allows you to easily connect multiple stores, providing a single view of the customer to help ensure your post-purchase experience is as amazing as the products you sell and the stores you sell them on.
Whether your eCommerce business is just starting or if you're a well established billion dollar retailer, the agnoStack Shopify Premium for Zendesk Support plugin works to connect your Shopify and Zendesk platforms.
Set up your agnoStack integration in just a few simple clicks to get your Shopify and Zendesk platforms connected.
Is your business rapidly growing? Do you have significant seasonality in your support staff? Do you need the industry's best post-purchase support tools to scale a rapidly growing Commerce business with a limited support staff?
Our new Advanced Macros, Customer/Order Watchlists, Multi-Tender Refunds, Advanced Gift Cards, and Order Insights are just a few of the many features that launched to support your Shopify and Zendesk Integrations recently! Updates are available instantaneously to all agents as soon as we send them live - no need to install anything, just to keep you agnoStack subscription active.