Ordergroove - Major Enhancements

As we continue to enhance our industry-leading Add-On Provider ecosystem, we are excited to introduce advanced subscription management capabilities to our recently released Ordergroove Integration. Retailers utilizing Ordergroove can now allow agents to easily modify subscriptions and adjust orders directly within agnoStack.

Subscription Management : Agents can now manage customer subscriptions with actions including cancellation and reactivation as well as modifying subscription frequency and adjusting the next order date.

Order Management : Agents can also manage upcoming orders in a customer's queue - including skipping or processing the next scheduled order right away.

Customer Insights : Ordergroove data is surfaced throughout the agnoStack Customer Insights panel, surfacing relevant subscription information directly to your support agents within Zendesk.

These new Ordergroove features are available to all retailers using Shopify in conjunction with Ordergroove, who are subscribed to the Premium tier and above.

Magento 2 - Multiple Stores/Views

This release includes enhancements to agnoStack's enterprise capabilities for retailers using Adobe Commerce Cloud/Magento 2 as their commerce platform with multiple stores or utilizing Magento's multi-store inventory module.

Orders/Products Listings: Retailers have always had the ability to enter a specific Store Code(s) when setting up their connection with agnoStack. We haveve now enhanced this feature to filter orders for a customer based on the specified stores or websites. Additionally, within the agnoStack Order Creation/CartCollab^SM workflows, agents will now see filtered products available for the specific stores/websites.

Multi-Store Inventory: For retailers utilizing Magento's Multi-Source Inventory module, this release includes modifications to ensure enhanced cart management where applicable.

These new capabilities are now included for all retailers running Magento 2 - we are continually adding new features across commerce platforms to further support multi-store setups.

Third-Party API Upgrades

We consistently update agnoStack to align with new API versions and features across external APIs. This release includes updates to our integrations with both Klaviyo and Shopify. These upgrades ensure that API versions are up to date with the latest stable updates across both platforms.

Make.com - Integration Provider

We are looking forward to announce the upcoming integration with Make.com as a new Integration Add-On Provider in the latest addition to our Advanced Data Integration capabilities, enabling retailers to include virtually any data directly within agnoStack. To request to join the Early Access Program (EAP), please contact support at support@agnostack.com.