agnoStack is excited to announce our new Shopify Premium integration between Zendesk and Shopify, bringing our enterprise grade suite of commerce tools to brands large and small.

Miami Beach, FL, USA - October 17th, 2022 - agnoStack, provider of the world's first platform-agnostic, omnichannel commerce solution built natively on Zendesk, is announcing the publicly available launch of our new "Shopify Premium for Zendesk" app. In partnerhsip with Zendesk, agnoStack is launching this new app to further expand Zendesk eCommerce customer support capabilities.

agnoStack seamlessly connects Shopify and Zendesk, providing un-paralleled capabilities to help brands grow faster and improve their customer's post-purchase experience. Shopify Inc. (NYSE, TSX: SHOP), provides essential internet infrastructure for commerce to help retailers start, grow, and manage a business from its infancy to massive scale. Zendesk (NYSE: ZEN) is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers.

"We help retailers drastically improve efficiency in supporting eCommerce brands and improve their customer's experience throughout their full lifecyle." noted Adam Grohs, Founder and CEO at agnoStack. "Our support for retailers running multiple storefronts provides a single unified view of customer behavior - significantly improving post-purchase experience beyond Kustomer, Gorgias and others in the space."

With just a few clicks, customer service reps can now have quick access to:

• View and Search Order History
• Look up Order Details
• Quickly lookup Customer Details
• Perform a Rapid Re-Order Transaction
• Perform a Catalog Browse/Search
• Directly Collaborate on an Checkout/Draft Order with a Customer

The new agnoStack "Shopify Premium for Zendesk" app is available to install directly via the Zendesk Marketplace for retailers using Zendesk along with Shopify or Shopify Plus. For further questions or to learn more about the new plugin, please contact agnoStack via: info@agnostack.com or schedule a demo.

For instructions on walking through the setup and configuration, please see: https://agnostack.com/faqs/setup-onboarding/install-configure-your-app/configuring-shopify.

About agnoStack Located in Miami Beach, FL, agnoStack is an innovation-focused SaaS product company bringing the next generation of omni-channel commerce support experiences to brands large and small. We believe the world's leading brands know that customer experience runs from initial contact through to dealing with service issues in an exceptional fashion as great as any initial purchase. For more information please visit www.agnostack.com.

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