Zendesk...
meet Commerce.

Introducing the world's first platform agnostic, omni-channel commerce solution built natively on Zendesk. We bring the next generation of customer support experiences to retailers large and small.
📣March 27, 2020: Now introducing general availability for Magento 2!
agnoStack
Peet's Coffee
Made
Le Creuset
Decathlon
PUR
Brandy Melville
Joseph Joseph

Commerce at your fingertips

Quickly access customer order history, search and lookup orders by email address, and sort/filter orders in real-time to quickly find what your customer needs help with.


Put hundreds of orders directly in the hands of your agents to be able to understand past customer purchase behavior and easily help them resolve any issues with an order without ever leaving Zendesk.

Happy agents, make happy customers

Directly view real-time order, shipping and payment transaction status to help your customers quickly. Pin order details to a support ticket to ensure that as any order is revisited or issue is escalated that you avoid having to search for the same information over and over again.


Avoid the dreaded "swivel chair" in having agents re-enter data across multiple systems to help customers with their most common needs.