agnoStack is excited to announce our new Salesforce CRM connector between Zendesk and Salesforce, adding the ability to view customer 360° data to brands large and small.

Miami Beach, FL, USA - February 23rd, 2023 - agnoStack, provider of the world's first platform-agnostic, omnichannel commerce solution built natively on Zendesk, has announced a new integration with Salesforce CRM for Zendesk. The integration officially launched on February 23, 2023, and will be available for retailers of all sizes who are using Salesforce "Core" for a cross-channel view of customer data.

The integration brings together the strengths of Zendesk and Salesforce, enabling retailers to have a full 360° view of their customer data across channels, fully integrated within Zendesk Support/Suite. agnoStack helps improve agent efficiency while enhancing the overall customer experience.

agnoStack offers order tracking, real-time inventory updates, advanced refund management as well as automated quick replies to common customer inquiries. "By offering these features and more, agnoStack helps retailers using Zendesk to deliver exceptional eCommerce customer experiences, which can drive customer loyalty and increase sales" noted agnoStack CEO Adam Grohs.

agnoStack's new integration with Salesforce CRM for Zendesk is an important step forward in empowering retailers with the tools they need to provide their customers with a seamless shopping experience. agnoStack's enhanced commerce capabilities combined with Salesforce's CRM expertise will give retailers a powerful tool to improve customer service and drive business growth.

"Salesforce provides some of the industry's best CRM capabilities and we are incredibly excited to add the new integration to our agnoStack Add-On selection - and look forward to growing our partnership to futher add support for Salesforce B2C Commerce in coming months," said Rob Bowers - CTO of agnoStack.

To learn more or schedule a demo, please contact: support@agnostack.com.

About agnoStack Located in Miami Beach, FL, agnoStack is an innovation-focused SaaS product company bringing the next generation of omni-channel commerce support experiences to brands large and small. We believe the world's leading brands know that customer experience runs from initial contact through to dealing with service issues in an exceptional fashion as great as any initial purchase. For more information please visit www.agnostack.com.

About Salesforce Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

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