agnoStack is excited to announce our new Shopify integration to Zendesk, bringing our seamless suite of enterprise grade omni-channel service to brands large and small.

Chicago, IL, USA - February 12th, 2021 - agnoStack, provider of the world's first platform-agnostic, omnichannel commerce solution built natively on Zendesk, is announcing the publicly available launch of our integration between Shopify and Zendesk. agnoStack's solution helps retailers improve the entire lifecyle of post-purchase experiences for customers as well as agents.

Shopify provides a complete commerce platform that lets you start, grow, and manage a business from its infancy to massive scale. Zendesk's Customer Support platform provides industry leading capabilities for brands to create better customer relationships across all channels. agnoStack seamlessly connects the two platforms providing un-paralleled capabilities to help brands grow faster and improve their customer's experience.

"We help agents rapidly service customers, improving not just the customer experience but the agent experience as well - all while reducing overall costs for brands to provide that service." noted Adam Grohs, Founder and CEO at agnoStack. "Our Enterprise tier functionality provides next-level capabilities well beyond any existing integrations to Zendesk - and even beyond standalone point solutions such as Kustomer or Gorgias."

With just a few clicks, customer service reps can now have quick access to:

• View and Search Order History
• Look up Order Details
• Quickly lookup Customer Details
• Perform a Rapid Re-Order Transaction
• Perform a Catalog Browse/Search
• Directly Collaborate on an Checkout/Draft Order with a Customer

The new agnoStack Shopify integration for Zendesk is now available to install directly via the Zendesk Marketplace. For further questions or to learn more about the new plugin, please contact agnoStack via: info@agnostack.com or schedule a demo.

For instructions on walking through the setup and configuration, please see: https://agnostack.com/faqs/setup-onboarding/install-configure-your-app/configuring-shopify.

About agnoStack Located in Chicago, IL, agnoStack is an innovation-focused SaaS product company bringing the next generation of omni-channel commerce support experiences to brands large and small. We believe the world's leading brands know that customer experience runs from initial contact through to dealing with service issues in an exceptional fashion as great as any initial purchase. For more information please visit www.agnostack.com.

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