Frequently
asked questions.

    Configuring CommerceTools

    [CommerceTools](https://commercetools.com/) is available as a Commerce Provider within the agnoStack plugin and supports using a built-in Shipping Provider, making use of the shipping configuration you've already set up in CommerceTools. It currently supports our Starter subscription tier.


    After you've installed the agnoStack app, upon opening any ticket within Zendesk, you will be prompted (as an admin) to Configure Your Account.


    (NOTE: You can return to the Configure/Manage Your Account Screen at any time as and admin to modify your settings or subscription settings)
    


    CommerceTools Dashboard

    If you already have API credentials mentioned below, you may enter them in the agnoStack configuration screen. Otherwise, you can obtain these values by performing the following steps:

    From your CommerceTools store dashboard, navigate to the `Developer Settings` screen by selecting Settings > Developer Settings from the left-hand navigation menu.

    Once on the `Developer Settings` screen, click on __Create new API client__ located in the top right.



    Enter a Name for the new API client and ensure the following scopes have proper permission: (other scopes can be set to your discretion). Click Create API client once completed.



    You will be presented with your credentials. You will need to obtain project_key, client_id, secret, API URL, and AUTH URL. Save these credentials as this info will not be available once you have moved on from this page. Use these credentials to sign in to the agnoStack plugin.



    We regularly add new Providers to the application and continually reprioritizing our Roadmap based on customer input. If you use a Gateway that you don't see listed, just let us know and we'll take that info back to the team ASAP!



    Once you've completed entering your Provider configuration data, continue on to Select a Subscription.

    Learn more about agnoStack!