Frequently
asked questions.

    Custom Apps Warning

    If you see a temporary warning displayed within your Shopify Admin panel that "Your custom apps and/or webhooks may stop working soon" and/or "A developer needs to update your custom apps and/or admin webhooks" - please do not be alarmed.


    Your custom apps and/or webhooks may stop working soon

    These messages are generated from time to time - whenever any app may be making use of calls to API endpoints for specific data that has been deprecated/no longer available. While the message itself may appear worrisome, rest assured that your app will continue to operate and no action is required!


    A developer needs to update your custom apps and/or admin webhooks

    These messages are shown when Shopify deprecates various API endpoints and methods (which they have begun doing more frequently as they continue to improve their solution). Unfortunately, Shopify only tracks whether an application makes calls to an endpoint that may have data that is bring deprecated rather than if it is using any of the specific fields that will no longer be available. agnoStack regularly monitors updates and changes to all APIs for various platform integrations to ensure they remain working as intended.



    If you would like further details on the specific API calls that are causing the warning at any given time, please feel free to contact engineeringsupport@agnostack.com or contact us to schedule a call to talk with the team.

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